Shipping & Returns Policy
Effective Date: October 16, 2026

Thank you for shopping with Vision Bar! We take care in preparing every order and want your experience to be as special
as the product itself.

Processing Time
Orders are typically processed and shipped within 3–5 business days after payment is received.
Business days exclude weekends and U.S. holidays. Customized orders or periods of high demand may require additional processing time. Any different processing timeline will be disclosed when applicable.

U.S. Shipping
We ship throughout the United States.
Shipping options, costs, and estimated delivery times are provided at checkout.
Delivery estimates are not guaranteed arrival dates.

International Shipping
We offer international shipping to eligible destinations.
● Shipping rates and available destinations are displayed at checkout.
● Delivery times vary by location and shipping carrier.
● Customs duties, import taxes, and other applicable charges may apply.
● Customers are responsible for import-related charges unless otherwise indicated at checkout.
● Customs inspections or international transportation issues may cause delays.
Mandatory consumer rights in the destination country remain applicable.

All Sales Final
We do not accept returns or exchanges due to changes of mind, including for:
● Premade necklaces
● Premade keychains/bag charms
● Display bottles
● Customized products
● DIY kits

This policy does not affect rights regarding damaged, defective, or incorrect products or other rights provided by
applicable law.

Damaged, Defective, or Incorrect Products
If your order arrives damaged, defective, or incorrect, please contact us at hello@vision-bar.com, preferably within 7 days of delivery.

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Please include:
● Your order number
● A brief description of the issue
● Photographs of the product and packaging, when available

We will review the concern and provide an appropriate resolution, which may include a replacement or refund.
The requested seven-day reporting period does not limit applicable legal rights.
Please contact us before returning a product so that we can provide instructions.

Missing or Delayed Shipments
If your package appears lost or significantly delayed, please contact us.
We will help investigate the shipment and determine an appropriate resolution in accordance with applicable law.
If we cannot ship within the promised timeframe, we will provide the required delay notice and any applicable cancellation or refund options.

Order Changes & Cancellations
Please contact us promptly if you need to change or cancel an order.
Requests cannot always be accommodated once preparation has begun.
Any mandatory cancellation or refund rights remain available regardless of our final-sale policy.

Contact
Vision Bar by Cheeky Palette Inc.
hello@vision-bar.com
https://vision-bar.com